News from abat
abat receives first award as part of the new SAP Competency Framework
We have been honored by SAP with the first award under the SAP Competency Framework for the Customer Experience (CX) business area. This award reflects our ability to help companies create and deliver world-class customer experiences.
The Competency Framework is an SAP program that identifies abat as a competent partner for selected SAP solution and business areas. In doing so, the current award underscores our expertise in helping customers optimize their CX strategies and deliver innovative…
abat celebrates new online opening
Last weekend, the time had finally come: our new homepage went live. After months of intensive work, we designed a website in agile cooperation with the Bremen-based advertising agency artworxx, which now unites all our locations. More than 1,000 individual pages in German plus the associated translations in English had to be created, sorted, or adapted in terms of both content and design. The pages now bear our fresh corporate design, which is based on the guiding principle "Freedom for new…
abat opens new branches in China and Lithuania
We follow our customers and offer them on-site support - in the local language and with personnel continuity.
S/4HANA Release 2208 – Highlights & Outlook
Another SAP S/4HANA Cloud Release with exciting innovations, enhancements and features to support the intelligent enterprise has been released in August. Sebastian Kluth gives an outline of the innovations in User Experience and Developer Extensibility.
abat awarded "SAP Recognized Expertise" twice
Recently, abat received two further awards from SAP: "Recognized Expertise Sales and Service" and "Recognized Expertise Industrial Machinery and Components". As a Recognized Expertise Partner, abat shows itself to be a particularly qualified service provider and through the certificate SAP confirms abat's outstanding competence for SAP solutions in the areas mentioned.
Deployment of SAP S/4HANA Cloud in Hybrid System Landscapes
Thanks to the flexible subscription model, there are a number of options for using SAP S/4HANA Cloud. This is particularly true for companies that already use SAP and want to integrate additional companies into the group. Sebastian Kluth describes three typical scenarios from practice.
abat among the top 20 IT service providers in the German automotive industry
In terms of domestic sales development in 2021, abat is in 2nd place with 24.1%. This puts us well above the average of the companies represented in the ranking. In terms of total domestic sales to the automotive industry, abat is in 18th place, as in the previous year. Together, the top 25 automotive IT service providers in Germany grew by 9.6%, which is significantly more than the overall market for IT services at 3.8%.
And the forecasts for the 2022 financial year are also optimistic.…
Customer Experience: How does the migration from the "old" to the "new" CRM world work?
SAP S/4HANA Service as the back office, SAP Sales and SAP Service Cloud (SAP C4C) as the front office solutions - this is what the new CRM world looks like. But how does the migration of SAP CRM work? Maximilian Kassens explains in another blog post on the topic of SAP Customer Experience.
Online workshops with customers and external partners
How can cross-company collaboration be designed online? With Conceptboard, all participants can actively take part in what is happening. There is no time lag, actions happen live and visible for all...
When is the right time to switch to SAP CX Suite products?
On the one hand, this question can be answered in a general way with "As early as possible!” On the other hand, the introduction must always be considered on a company-specific basis. In his blog post, Maximilian Kassens mentions two opportunities, depending on the chosen approach...
SAP CX - The ideal SAP system landscape of the future
Competitive advantages are currently also gained through efforts in customer orientation. This article explains why, when designing the customer experience (CX) system landscape, greater emphasis should be placed on front-office solutions...
SAP CRM, S/4HANA Service & S/4HANA Sales, C4C - which application to use and when?
The expansion towards cloud solutions has not stopped at the "Sales & Service" area. This blog post gives a brief outline of the individual applications and thus provides a good view from above of SAP's "Sales & Service" portfolio....
In-house online workshops - use cases for the Conceptboard at abat
What distinguishes Conceptboard from other tools such as Powerpoint, Sharepoint, Confluence & Co. is, above all, that it is possible to work together simultaneously on this online workspace - cooperatively, creatively, intuitively and visually...
Online Workshops with the Conceptboard - An Introduction
When conducting workshops, the focus is primarily on the aspect of teamwork. Here, the use of digital whiteboards has become established to support collaboration. At abat, we use the concept board...
RISE with SAP
SAP describes "RISE with SAP" as a holistic business transformation-as-a-service that goes beyond software-as-a-service and provides all the components needed to implement the intelligent enterprise in one package...
SAP S/4HANA Deployment Options at a Glance
There are three options for operating SAP S/4HANA. First, deployment as a classic on-premise solution, where the company has the option of purchasing a one-time product license to use the S/4HANA solution on its own managed hardware.
Deployment options for SAP S/4HANA
To ensure that companies have the greatest possible flexibility when operating SAP S/4HANA, they can choose from different options for how the software is made available to them. The system can be deployed in the cloud...