Organizational Change Management (OCM) – Turning change into opportunity

Bringing people and technology together: The key to successful change

Why do so many IT projects fail? Because technology alone is not enough. A successful SAP S/4HANA transformation requires more than just technical expertise - it requires the right support for the people who will be working with the new solution. What happens when change management is ignored? Without the active involvement and preparation of your employees, the best technology will not deliver its full potential. SMARTsolution OCM helps you manage change not only from a technical perspective, but also from a people perspective.

What are the benefits of OCM?

  • Develop the Solution Adoption workstream according to the SAP Activate project methodology for fast, efficient, and risk-minimized SAP projects
  • Create the conditions to benefit from integrated change management:
    • Safeguarding the project duration by reducing resistance and conflicts
    • Lower training costs thanks to clearly communicated changes and added value as well as targeted employee involvement
    • Higher productivity thanks to faster acceptance of the new solution
    • Reduced project costs due to fewer errors and reworking

This is how we do it:

  • Providing certified change managers
  • Identifying and assessing relevant stakeholders and their influence
  • Initially assessing the impact of change and recommending actions
  • Developing a clear communication strategy
  • Creating a customized roadmap for your change process

We deliver these results:

  • Stakeholder Analysis
  • Initial Change Impact Analysis
  • Change Roadmap & Change Story
  • Solution Adoption Kick-off after SAP Activate

 

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SMARTsolution Organizational Change Management

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FAQ OCM

What is Organizational Change Management (OCM)?

OCM creates the conditions for a fast, efficient, and low-risk SAP S/4HANA transformation by reducing resistance, promoting acceptance, lowering training efforts, and thus safeguarding the project timeline, increasing productivity, and reducing overall costs.

What is the "Solution Adoption" workstream in SAP Activate?

The Solution Adoption workstream in SAP Activate focuses on preparing users early and systematically for the new SAP solution – through change management, communication, training, and organizational measures. The goal is to ensure high user acceptance and a smooth transition into productive operations.

What could happen if I neglect OCM?

Without OCM, transformation efforts often fail not because of technical issues, but because employees are left unprepared, uninvolved, and overwhelmed. Only when people understand, contribute to, and support the change process can an SAP transformation be sustainably successful.

How does the SMARTsolution support my SAP S/4HANA transformation?

As part of the SMARTsolution, the Solution Adoption workstream is established at the beginning according to the SAP Activate methodology. Based on this, the change process is systematically managed, resistance is reduced, acceptance is promoted, and the smooth integration of the new solution into the organization is ensured.

What long-term benefits does effective Change Management offer my company?

Well-executed change management not only ensures the smooth introduction of new technologies like SAP S/4HANA, but also delivers long-term benefits for the company. These include a sustainable increase in employee motivation, improved adaptability to future changes, higher employee retention, and increased productivity. Furthermore, it helps to continuously strengthen corporate culture, reduce resistance to future changes, and positively impact the company’s innovation capabilities and competitiveness over the long term.

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